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lunilou® respects your right to privacy and we value our current and future customers. We are committed to keeping your personal data confidential and secure. Your details will never be passed on to a third part without your permission, unless required by law. We will use your personal information to assist us in processing your order and to provide a personalized and informed service.

With your permission (via subscription) your email address will be used to send you our lunilou® newsletters, however if you do not wish to receive our newsletter let us know and we will remove your details from our mailing list. We use MailChimp to compile and send our emails to subscribers. You can read MailChimps Privacy policy here - scroll down to point IV.

Please contact us if you have any concerns or questions regarding how we collect and use your personal information.

lunilou® respects the privacy of all visitors to its website and is highly committed to maintaining the privacy of all online visitors. We will use your data to make sure that your orders will be handled as fast and easy as possible.

Bellow we describe how we deal with your online privacy and online security.

What information we collect

If you place an order on the online store of lunilou®, we collect your name, e-mail address, billing information and shipment information in order to complete and deliver your order.

If you make an account at lunilou® we will collect your information on a secure server. You are asked to fill in your name, e-mail address, billing information and shipment information so that you don’t have to fill in this again for any following purchases.

With your permission we will inform you on new features, specials and other promotional activities of lunilou®. If you choose to no longer receive such emails, you may unsubscribe at any time by clicking the unsubscribe link or send an e-mail to:

We don’t share your information:

We will not share the information you provide us with third parties unless we first obtain your consent. We will also give you the opportunity of opting out of other uses that we might make of any of the information you provide to us.

Please note that the use of any feature made available to you on our websites such as Facebook Connect, or the like feature (also connected to Facebook) may result in information being collected or shared about you by us or by others. We cannot control how your information is collected, stored, used or shared by third-party sites or to whom it is disclosed. Please be sure to review the privacy policies and settings on your social networking sites to make sure you understand and agree with the information they are sharing.

If you do not want lunilou® to share information about you with a social media site or application, you should not access the social media site or the social media application. For example, you should not click a "like" button on a product detail page.

Your information is safe at lunilou® (Online Security)

We appreciate the trust you place in us. lunilou® is committed to protecting your personal information. With the used platform of shopify e-commerce and the integrated e-payment gateway Stripe, we’ve implemented reasonable security measures, including

Secure Socket Layer (SSL) encryption technology and other tools to protect all your information we collect on our websites. We use a variety of measures to ensure that your personal information is protected from: unauthorized access, improper use or disclosure, unauthorized modification or alteration, unlawful destruction or accidental loss. However, the Internet is an open system and lunilou® cannot guarantee that the personal information you submit will not be intercepted by others.


All our employees who have access to or are involved in the processing of personal information respect the confidentiality of personal information.

Our website may include links to external websites operated by other organizations. They may collect personal information from visitors to their site. lunilou® cannot guarantee the content or privacy practices of any external websites and does not accept responsibility for those websites.

We reserve the right to disclose any information to the extent we reasonably believe that disclosure is required by law, to enforce our website policies, or to protect your or others" rights, property or safety.


We may use ‘cookies’ on our website that act as an identification card for your computer. When you visit our lunilou® website, unique cookies are placed to distinguish your browser from all other browsers that visit our sites. By recognizing your browser, we can serve you better.

You have a choice to accept or reject cookies by modifying your browser preferences. You have the choice to accept all cookies, to be notified when a cookie is set or to reject all cookies. Please note that if you choose to reject all cookies, certain parts of this site may not be available to you or may not function properly.

Controlling your information with us

By submitting your personal information, you give your consent to the use of said information as set out in this privacy policy. You have the following rights to change your information: a right to see the information we hold on you, a right to have any wrong or incomplete information corrected, or (in certain circumstances) to have your personal information deleted, a right to ask us to stop providing you information on our services.

Contact us at lunilou

If you have any questions, feedback or want to know more about how your personal information is used, or if you want to access, correct or remove your personal information, please contact us at

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